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Service Plumbing/HVAC Dispatcher Needed in Ferndale, WA ~ $24-$29/hr

Andgar Corporation Logo

Andgar Corporation

Andgar Corporation Logo

Website:

Location:

Ferndale, WA

Job Type:

Full Time

Salary:

$24 to $29 per hour

Date Posted:

January 18, 2025

Experience:

1-2 years

How to Apply:

Join our team at Andgar Mechanical, LLC! We value hard work, dedication, and teamwork. If you enjoy a friendly atmosphere and providing exceptional customer service, this is the perfect opportunity for you. We are currently looking for a Service Plumbing/HVAC Dispatcher to support our Plumbing/HVAC Service department at our Ferndale, WA headquarters.

Responsibilities:
● Set up new customers as necessary
● Receive and schedule incoming Plumbing/HVAC calls
● Review technicians’ debriefs and follow up with customers regarding scheduling needs
● Track all open/unbilled jobs
● Collect down payments on installation jobs
● Assist with scheduling company service vehicle maintenance
● Track parts orders placed by technicians and alert them when they arrive
● Track phone calls for system enhancements, billable, and warranty calls
● Submit invoices to customers as needed and review for accuracy

Qualifications:
● High School Diploma or GED
● Strong administrative experience
● 1+ years of dispatching field personnel within a service-related industry is a plus
● Exceptional customer service skills
● Can accurately type 40 wpm
● Strong communication skills, both written and verbal
● Attention to detail in a changing environment
● Proficient in MS Office Suite; knowledge of HubSpot, Podium, and AppFolio is a plus
● High level of self-direction
● Possess a current Driver’s License and an acceptable driving record
● Must be drug-free (including cannabis) and alcohol-free

Apply today and take the next step in your career with Andgar Mechanical! We can’t wait to hear from you.

This post will expire on 3/1/25.

*Andgar is a proud employer of U.S. Veterans and a Yes Vets preferred employer. We do not welcome solicitation from outside recruiting or staffing firms.

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